Hi Raquel. I agree that activating your LTE SIM card should be a quick and easy process. Since 211 was experiencing technical difficulty at the time, I suggest tweeting @talk2Globe instead to check your LTE activation status. Hope this helps.
Hi nelskib, I already tweeted @talk2Globe last Feb 25, and until now there is still no feedback.
I called the hotline numerous times last Monday and was able to talk to an agent who gave me this reference number for future follow-ups: 112441638. My sim is still not yet activated as of this date, it has been more than a week now.
I rested from doing the follow-ups since that call I had on Monday, I plan to call the hotline again next week (if my sim is not yet activated by that time).
Patience is key, I guess.