2 Replies Latest reply on Oct 6, 2017 4:04 PM by ybanezace1

    Globe home broadband 1299 bill charges



      Good day guys!

      I just availed the globe tattoo home broadband plan 1299. I paid the Php1299 fee before the modem and landline was installed.. Now I received my bill via email and I'm a little bit confused. Yung binayad ko ba na Php 1299, covered na ba nya yung first month of subscription ko? meaning hindi ko na need magbayad ng another Php 1299 for my first billing date? and another thing..bakit yung billing period (as seen from photo) is from feb 23 - 26 lang? hindi ba dapat yung 1 month period to?

      Thank you in advance!!

        • Re: Globe home broadband 1299 bill charges

          you need to settle only the 526.16 for your first bill. yong binayad mo na 1299 nag reflect naman na..

          your cut-off is every 26th of the month and your account was activated Feb 23 based from your screenshoot.

          kaya yong bill period is Feb 23 to 26.

            • Re: Globe home broadband 1299 bill charges

              BAKit yung sakin 1299 din nag PA install ako August 6 2017 nagbayad din ako 1500 nag isang buwan sya Nitong sep 6 then kahapon lang sep 11 ni disconnect Nila internet ko kailangan ko daw bayaran is 2400 plus na NAKA due sa sep 29 I need a valid answer about this thank you.. Ilang beses ako nag message sa globe Messenger Pero Hindi Nila in explain sakin KUNg Bakit..  Ayoko Magbayad na Hindi ko alam Kung Bakit ganun ang bill ko at ni disconnect Nila internet ko