3 Replies Latest reply on Mar 15, 2016 9:21 PM by sergejnr

    please.

    romar_mantuano

      Why on earth you need to cut my unli subscription??ive registered Gotscombodd70 last march 6,2016 around 1350H and it is good for 7 days bakit nmn cut na agad ang subscription ko this morning (03-08-16)??pwede bang pako ayos ng service ninyo.

        • Re: please.
          sergejnr

          got the same problem.....

          • Re: please.
            Paulo D

            Hi romar_mantuano and sergejnr,

             

            We're sorry you encountered this with your promo registration while we were conducting our system upgrade. Rest assured we'll send back the excess amount deducted from your load within 24 hours. Since your concern is account-specific, you may get in touch with any of our support channels listed at Contact Us for further assistance and check if load reversal is possible. Thank you for your understanding.

              • Re: please.
                sergejnr

                just read your message... thank you very much for responding... at that time, i was registered with GOTSCOMBODD70 and GOCOMBOGKE47. my number.. 09065521646thank you very much...

                Sent from Yahoo Mail on Android

                 

                  On Wed, Mar 9, 2016 at 9:59 PM, Paulo D<[email protected]> wrote:  

                Visit http://community.globe.com.ph now.

                 

                 

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                please.

                 

                reply from Paulo D in Globe Prepaid Mobile - View the full discussion

                 

                Hi romar_mantuano and sergejnr,

                 

                 

                 

                We're sorry you encountered this with your promo registration while we were conducting our system upgrade. Rest assured we'll send back the excess amount deducted from your load within 24 hours. Since your concern is account-specific, you may get in touch with any of our support channels listed at Contact Us for further assistance and check if load reversal is possible. Thank you for your understanding.

                 

                Respond to this message by replying to this email, or go to the message on Globe Community

                Start a new discussion in Globe Prepaid Mobile by email or at Globe Community

                Following please. in these streams: Inbox

                 

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