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Re: Bakit hindi ako makapag text ? naka regester naman ako sa C20 !!! Failed lahat ng text ko May mga kelngan ako replyan hindi ko mareplyan dahil failed lahat ng text ko sinubukan ko naman mag palit phone ganon padin pero yung call ok naman pasulusyonan
Paulo D Mar 14, 2016 8:33 PM (in response to dingdong)Hi dingdong,
We're sorry you encountered this with your promo registration while we were conducting our system upgrade. Rest assured we'll send back the excess amount deducted from your load within 24 hours. Since your concern is account-specific, you may get in touch with any of our support channels listed at Contact Us for further assistance and check if load reversal is possible. Thank you for your understanding.