1 Reply Latest reply on Mar 11, 2016 11:33 PM by Paulo D

    GS299 GONE WITHIN 3DAYS OF NO USE OF DATA.

    norperia

      I used free fb and no other than free fb then my GS299 sudenly expires within 3 days. just do something great. that makes your costumers proud of you. please do something. paulos globelive

        • Re: GS299 GONE WITHIN 3DAYS OF NO USE OF DATA.
          Paulo D

          Hi norperia,

           

          We're sorry you encountered this with your promo registration while we were conducting our system upgrade. Rest assured we'll send back the excess amount deducted from your load within 24 hours. Since your concern is account-specific, you may get in touch with any of our support channels listed at Contact Us for further assistance and check if load reversal is possible. Thank you for your understanding.