1 Reply Latest reply on Mar 11, 2016 11:52 PM by Paulo D

    Go sakto worth 290 got expired in 2 days

    simplyneri

      Good day guys kahapon ko pa gustong masolve tong issue na to. Kasi nakakabadtrip na talaga. Sobrang hirap pa tumawag sa line niyo as in! Paghihintayin niyo kami ng 40mins at the end, bababaan niyo din kami. Nakakaloko kayo ha! Memorize ko na nga ung tugtug niyo. Please lang pakibalik ung go sakto ko na 100mins of calls, 1000 texts to all network and 20 mb internet for 30 days. Nag add pa ko 2php para sa 1 day fb na di ko napakinabangan kasi binawasan niyo pa din ung 20 mb ko habang gamit ko lang ay facebook. Please lang 290php ang binayaran ko dun. For 1 month ko ng gamitan yun, kaso dahil sa kapalpakan ng system niyo. After 2 days pinadalhan niyo ko ng message na expired na ang go sakto ko! Partida ni di ko man lang nagamit ang call kahit isang minuto. Nakakaloka kayo! Napaload pa ko ng de oras para lang may pangtxt at tawag ako. Dko na nirereklamo ang signal niyo na naghihimala pero wala naman nakawan ng load.

        • Re: Go sakto worth 290 got expired in 2 days
          Paulo D

          Hi simplyneri,

           

          We're sorry you encountered this with your promo registration while we were conducting our system upgrade. Rest assured we'll send back the excess amount deducted from your load within 24 hours. Since your concern is account-specific, you may get in touch with any of our support channels listed at Contact Us for further assistance and check if load reversal is possible. Thank you for your understanding.