2 Replies Latest reply on Dec 25, 2016 9:35 PM by Gail .

    Monthly limit for SUPERSURF

    vanhalen

      Hi, Can I verify something regarding your supersurf promo? Anyways, here it is:

       

      1. FUP States that Supersurf has daily cap of 800mb per day, what if I register to one month of supersurf, will I get to enjoy 800mb per day or there is now a limit of data per month? because according to this link

       

      Fair Use Policy |Plans and Promos | Mobile Internet - Globe

      "This means customers on an internet promo and plan who exceed 1 GB a day or 3 GB per month (whichever comes first) will experience browsing at slower speeds."

      - There is now a monthly limit, while according to this one:

       

      https://www.globe.com.ph/help/data/fup

      "We assure you that neither lines nor mobile internet service is cut when a subscriber is affected by the Fair Use Policy. If a customer reaches the 1GB/day or 3GB/month threshold (Postpaid customers) or 800MB/day threshold (Prepaid customers, the internet speed will just slow down to make sure that others can also enjoy our shared resource."

      - There is no monthly limit

       

      So which is which? Thanks