2 Replies Latest reply on Mar 23, 2016 12:05 AM by zyper95

    how long before they cut off my internet?

    chocolatia

      Hi, my internet's  payment deadline is on March 26, but since it's holy week, I will not be able to pay them on time. Will they disconnect my Internet after this unpaid bill?

        • Re: how long before they cut off my internet?
          fervish

          Try paying any amount before March 26. Or just wait after March 26 and see if your line will be disconnected.

          • Re: how long before they cut off my internet?
            zyper95

            No, after your due date you will be given a grace period from 1-2 weeks to settle your payment. If payment is not made within the said time frame your account will be temporarily suspended. If that happen just settle your overdue balance, then using your Globe mobile dial 211 and follow the voice prompt on how to process for account re-activation (reconnection) via self service so you won't be charge if in case you ask assistance from the hotline agent. You can also process the reconnection self service via landline just dial 730-1000.