0 Replies Latest reply on Apr 1, 2016 2:01 PM by lesterabe

    Double charging on globe gosurf 199

    lesterabe

      Good day!

       

      I registered for a Gosurf 199 last March 20,2016 and also Gosurf 30 on March 21 and March 23 respectively. Im currently on Plan Zero and after registering I started using the net mainly on Boombeach (online game similar to Clash of Clan). when I recieved my bill last March 28,2016 i was shocked because I was charged with Gosurf 199, Gosurf 30 (twice) and on top of these two I was charged with 706.65 pesos as data charges?!

       

      Does anyone have the same problem? I because I have called their call center thrice and only get the run around promises that are not fulfilled but are also false.

       

       

      mad as hell

       

      lester