1 Reply Latest reply on May 5, 2016 8:09 PM by Paulo D

    HUAWEI E5330 771C Mobile Wifi: Connection Issue

    insertcoolusername

      Hi, I already did basic troubleshooting with this mobile wifi - disconnect, reboot, and reset. I already change the APN as: internet.globe.com.ph


      Before, I can access internet without signing in the network but after several days that I didn't use it, it always requires me to sign in and will show connection issue.


      Why is there still a connection issue?

      Connection failed. The profile is invalid. Please contact your service provider.


      Info:

      Huawei E5330, Globe Postpaid sim card