0 Replies Latest reply on May 5, 2016 11:42 AM by khemz

    Poor customer service

    khemz

      Tumawag ako sa globe 211 cx service niyo, what your representative did? Well she greeted nmn, asked for my name, i replied nmn with my name, and then the representative said wait lng po maam, and then placed me on hold ng 5 minutes! Wala pnga yung concern nka hold na ung call agad! Wala atang balak mag assist, unless customer hang up. Unfortunately hindi ko sya ma susurvey kasi tumawag ako.p ulit.  Lage ganyan kpg tatawag sa customer service, minsan ssbihin mo lng wait lng lipat lng ng pwesto saglit ast mahina ang signal ng globe sa area nmn ang ggawin nila maghahung up na, ang sad.