0 Replies Latest reply on May 5, 2016 4:58 AM by geelyncereno

    Load Balance Inquiry

    geelyncereno

      Greetings po! Load Retailer po kasi ako, I think I have the same concerns po sa ibang nababasa ko dito sa Community niyo.. I puchased a Re-loader Sim dito sa amin sa CDO last April 2016 (I forgot the exact date).. Last May 04, 2016, since naubusan ako ng Load, I bought load amounting to P200.00... But today, May 05,2016, a day after lang talaga, nang may magpapaload sana sa akin ng 50, sabi ng SIM ko "Check operator's Services" daw.. nang chineck ko naman load balance ko Zero na siya.. as in 0.00.. when in fact yung last Load Wallet balance ko is supposed to be 145.88...

       

      I tried calling your Customer Service pero kailangan pa pala ng atleast 1.00 peso load balance..

       

      Truly Yours,
      Geelyn Cereno