2 Replies Latest reply on May 15, 2016 1:25 AM by zyper95

    Recontracting, still under existing contract

    khemz

      Good day po! Ask lang, may postpaid line po ako for iphone 6s plus, unfortunatelybdinukot yung phone. Tumawag ako for options sa globe customer service, inadvise aq for recontracting pero magbabayad ako ng preyermination fee, since same phone ang kukunin ko and 2 mos. plng ung contract nasa 35k daw ung preterm fee, ask ko lng for recontracting may option kaya ako na mag karoon nkng ng agreement na ung pretermination fee is babayaran ko in a monthly basis padn, since yung reason ko for getting a plan eh hindi kaya ng isang bagsakn ang bayad. And if pwede yun, pwede ko kayang babaan ung plan? Thanks.

        • Re: Recontracting, still under existing contract
          frankie24

          It is better to call the recontracting hotline regarding your concern. I hope you already know naman yung hotline ng Globe.

          • Re: Recontracting, still under existing contract
            zyper95

            For early recontract, you need to settle first your pre-termination fees before Globe can process your recontract. Regarding naman as request mo kung pwedeng stagnant payment to settle your pre-termination pwede naman kaso you need to re-classify this as early termination para di na madagdagan yung charges mo. As to your request na monthly basis mo sya babayaran, you need to visit the nearest Globe Store to arrange this and if they allow you to this kind of setup. Sa question mo naman na kung pwedeng babaan yung plan, yes once settled na yung pre-termination fees na babayaran mo pwede ka mag-downgrade sa mababang plan. Since sabi mo same model ng phone (iPhone 6 Plus) balak mo kunin sa recontract take note mo lang na mas mababang plan, mas malaki ang cashout mo.