1 Reply Latest reply on May 19, 2016 12:37 PM by Paulo D

    First bill (recontract) doesn't add up

    moiaxmd

      Hi!

       

      Just recontracted with globe the other month (subscriber for 3 years now) and just got my first bill. I know there are prorated charges and even advanced 1month charges but i can't seem to make sense of the computation here. I'm on autocharge so i have no choice but to hve the amount automatically charged to my credit card. Any idea how they came up with the computation? I tried every iteration (1month advance with or without VAT, etc.)

       

      By the way, I already paid 18000 for cash out for my device the other month. Unless that was not vat inclusive, I don't expect to be charged for VAT twice for that. I'm terribly confused.

       

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